Thank You Anne!

After 23 years with our Company,  we at G2 would like to say farewell to Anne Alvis.
Anne began her career with Globe (G2's former name) in 1987 at the Tri-Cities Airport in Blountville, TN as a Security Screener.  Anne showed dedication and commitment to her job day in and day out.  Two years after starting with us, she took over as a General Manager.  In 1997 she became the General Manager in Greensboro/Charleston, SC. then made her way back to the Tri-Cities Airport only to finished her career at DSM Airport (Des Moines) which she started in 2006.
Throughout her career, Anne participated in company expansions to 15 different airports and was an outstanding trainer to our new and additional employees. Anne was called upon many times to travel to different locations for employee training and auditing as well as training many of our current General Managers.  Whenever additional assistance was needed during management changes, Anne was always there to help.  Anne was known by all to be very detail oriented and to always go above and beyond to assist any location throughout the country when needed.  Thank you so much for all you've done for us Anne!

A good Letter from David

Below is a letter written to us regarding one of our employees at the LAX station. Enjoy!

I would very much like to extend my gratitude for one of your employees. While commuting through the LAX airport I noticed that my passport was missing from my bag and had likely fallen out at some point during my inbound flight. My guess that it was probably in the baggage compartment of my inbound flight at the American Eagle terminal. I am Pilot and was starting a trip late that evening. I am required to carry my passport at all times while working so this could have easily impacted my trip to Chicago that night possibly disrupting the travel plans of over 180 travelers.

I encountered Oscar at the steps of terminal 5 upon arriving by bus from the American Eagle terminal. During this time I noticed that the passport was missing and that I needed to return back to the terminal to look. I was pretty much in panic mode at this point mulling over the many ramifications of a lost passport. He informed me that the bus would be back in twenty minutes. After thinking about it for a second and sensing my concern he started making calls to get the bus back immediately. He then gave a number to me that he thought might be helpful.
The number was to American Eagle Dispatch. As it turns out this was the key to the whole outcome. Upon speaking to someone at American Eagle, they informed me that the airplane that had brought me in was getting ready to depart and it was too late to check for it. After a bit of begging they put me on hold and upon returning he informed me that they went ahead and checked and did find the passport.
To say the least I was so relieved. By being involved, interested and acting quickly Oscar made the quick recovery of my passport happen. I am very impressed by this individual. In a era of forever declining customer service Oscar stands far above the crowd. In addition to saving my customers that evening he saved me from the expensive and time consuming task of replacing my passport. I am extremely grateful.

Sincerely,

David S.

Thank You Laura!

G2 takes great pride in maintaining an employee tenure different than the rest.  We have many employees that have been with the company many years and today we celebrate the retirement of Laura Langley, a G2 employee for over 10 years at TPA.  Thank you for everything Laura!